This Privacy Policy describes how your personal information is collected, used, and shared when you visit or submit form data on www.cxperts.io (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you complete an inquiry form through the Site, we collect certain information from you, including your email address, and any other information you provide in the message field(s). We refer to this information as “Lead Information.”When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Lead Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?We use the Lead Information that we collect generally to follow up on your inquiry. Additionally, we use this Lead Information to:
• Communicate with you;
• Screen our orders for potential risk or fraud.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted Google advertising at:
• Google -
https://www.google.com/settings/ads/anonymousAdditionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.
DO NOT TRACKPlease note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTSIf you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTIONWhen you place an order through the Site, we will maintain your Lead Information for our records unless and until you ask us to delete this information. To request access to or deletion of personal data, or to exercise any rights under applicable data laws, please contact us at
privacy@cxperts.io.
We will respond to a consumer request for access or deletion within 30 days of receiving that request. If additional time is required, we will inform you of the reason and extension in writing. For data requests and transfers, we will select a readily usable format to provide information that will allow you to use and transmit, as applicable.
MINORSThe Site is not directed towards individuals under the age of thirteen (13), and we require that such individuals not provide us with personal information. We do not knowingly collect or maintain personal information from anyone under the age of 13 and if we become aware that an individual under the age of 13 has provided us with personal information through the Site, we will delete the information. If you are the parent or legal guardian of an individual under the age of 13, please contact us at privacy@cxperts.io
CHANGESWe may amend this Privacy Policy from time to time and will notify users of this Site by posting the amended terms on the Site.
SECURITY DISCLAIMER
It is commonly known that information transferred over the Internet is never 100% secure. For example, such information may be viewed by a third party while in transit or may be unlawfully accessed by a third party who hacks into an otherwise protected computer. Consequently, although we endeavor to protect the privacy of your private information, you acknowledge that there are security and confidentiality risks associated with the Internet which are beyond our control and that the safekeeping of information exchanged between us over the Internet cannot be absolutely guaranteed.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@cxperts.io or by mail using the details provided below: 5745 Good Karma Lane, Bonita, CA, 91902, United States
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